A-dec Dental Equipment
A-dec dental handpiece repair

Authorised Repairs for Your W&H Handpieces.

When you need dental handpiece repairs, choose the experts at A‑dec. The A-dec Authorised Handpiece Repair Center specializes in repairing W&H handpieces, to ensure the highest quality results and lasting reliability.

A-dec 500 dental delivery system with dentist holding instrument

A Trusted Name in Reliability

Just as A-dec dental equipment has a reputation for quality and reliability, so do our handpiece repairs. A-dec technicians receive specialized training to ensure repairs are done to factory specifications. We use only genuine W&H parts and back every repair with a 6-month warranty for your peace of mind.

  • W&H Factory Trained Technicians
  • Thorough disassembly and cleaning
  • Genuine Parts Guaranteed
  • 6 months Warranty on Parts and Labour
  • Free Shipping and No Quotation Fee
  • 24-48 hour turnaround time (see T&Cs)


W&H Handpiece Service Check Pricing

A-dec offers handpiece repairs with free shipping both ways. You’ll find the most common dental handpiece repairs listed below. All prices quoted exclude GST.

Turbine Handpieces Stage 1 Stage 2
Vision $129 $359
Fusion $99 $249
Alegra $89 $239
Slow Speed Handpieces Stage 1 Stage 2
Vision $129 $169
Fusion $119 $159
Alegra $89 $139
Air Motors Stage 1 Stage 2
All $149 $199
Electric Motors Stage 1 Stage 2
All $89 $239

Terms and Conditions

  • Stage 1 handpiece service check pricing includes changing sealing rings, seal, washer and o-rings. Stage 2 includes Stage 1 parts plus ball bearings. Stage 3 (not listed) includes Stage 1 parts and rotor.
  • All repairs require a final assessment from A-dec Technician to evaluate which stage the handpiece is in and total repair costs.
  • A-dec Australia only repair and service W&H Handpieces ( Synea Vision, Synea Fusion & Alegra), Air Motors and Electric Motors. All other brands and W&H Surgical handpieces are excluded.
  • 24-48 hour (business hours) turnaround time commences when the handpiece is under assessment by an A-dec Technician and subject to parts availability and senders request to repair or provide quote.
  • Pricing is subject to change without notice.
  • All warranty claims must include a valid copy of invoice.
  • All repairs include 6 months warranty on parts and labour.

Request Your Handpiece Repair

To repair your handpiece at A-dec, simply follow our 3 easy steps

Step 1:  Download the W&H Handpiece Service and Repair Form

Step 2: Download a prepaid postage label and securely fix to parcel

  • Prepaid postage is not registered or tracked and remains the responsibility of the sender until received by A-dec Australia.
  • A new pre-labelled postage bag will be included in your return. Ready for your next service!

Step 3: Send your repair with a copy of the form to A-dec Technical Service

If you wish to open an account with A-dec Australia, please complete form and send back with your repair.

Private practices account form
Public practices account form – this includes government, community health centres and direct sales organisations (DSO)

How do I know A-dec has received my repair?
Our team will send you an acknowledgement e-mail to inform you we have received your handpiece and your job number. It’s important you provide us with a correct e-mail address in the repair form. 

How do I check the status of my handpiece repair?
Please call A-dec Technical Service on 1800 029 333 and have your job number handy (refer to your acknowledgement e-mail).

What is the lead time for repairs?
Our turnaround time is 24-48 hours (business hours) from the time our technician starts first assessment. This also depends on parts availability and approval for repair.

What if I want a quote prior to repair?
We’re happy to offer you a quote upon request. The quote response time may extend lead times.

What if I don’t accept the quote?
We have no problem with that! However, the handpiece maybe be returned disassembled. The sender will be charged a return fee and a handling fee may occur if the handpiece is reassembled. 

What if I don’t wish to provide my credit card details on the form?
Our team is happy to contact you and take your credit card details over the phone. Please note, A-dec does not retain any credit card details after the repair is complete

When do I know the repair is completed?
Our team will send you an e-mail to notify you we’re sending back your repair with a tracking number and payment has been charged to your credit card or account. A copy of the transaction will be e-mailed to you via WestPac Payway.