A-dec Dental Equipment

A-dec Customer Service

We deliver the best ownership experience in the industry by offering you personal, professional, and consistent support.

It all begins with A-dec Customer Service and our commitment to doctors and authorised dealers around the world. Contact us today to see how we can help!

Contact information

Australia Distribution Center
Unit 8, 5-9 Ricketty Street
Mascot, NSW 2020 Australia

Email: au.customer.service@a-dec.com
Phone: 1-800-225-010

Hours of operation:
Available from 8:30 a.m. to 5:00 p.m. Eastern Time (ET)

2024 A-dec closure dates

1 January
26 January
29 March
1 April
25 April
24-25 December

What upholstery colours does A-dec offer?
A-dec offers a variety of sewn and seamless upholstery colour options. Visit the Upholstery Colours page to learn more and to order upholstery colour samples.

Where can I find dental equipment and furniture service guides?
Product service guides and additional documents are available in the Resource Center.

How do you clean an A-dec dental chair?
A-dec recommends cleaning dental chair upholstery using a solution of mild, non-ionic detergent and water, or commercially available cleaners containing no alcohol, bleach, or ammonia. Get more information in the A-dec Upholstery Maintenance Guide.

How do you maintain your dental unit waterlines?
A-dec recommends doctors maintain their waterlines with A-dec ICX water treatment tablets, monitor the water quality, and use a shock treatment for effective and practical care of self-contained waterlines. Read more in the A-dec Waterline Maintenance Guide

Help me compare A-dec dental products.
Find the right A-dec solution for you. Learn more and compare A-dec dental chairsA-dec dental delivery systems, and A-dec LED dental lights.

Can I order product literature online?
Authorised A-dec Dealers can request additional product literature online. Login to Partner Resources and use the Literature Order Form to request documents.

Find a Dealer

Find a dealer

Find your nearest authorised A-dec dealer.

Upholstery Colors

Upholstery colours

See all A-dec dental chair upholstery colours.



See photos of popular A-dec dental equipment configurations and full operatories.