A-dec customer service representative

A-dec Customer Service. Get the Help and Support You Need.

We deliver the best ownership experience in the industry by offering you personal, professional, and consistent support.

It all begins with A-dec Customer Service and our commitment to doctors and authorized dealers around the world. Contact us today to see how we can help!

Contact Information

Australia Distribution Center
Unit 8, 5-9 Ricketty Street
Mascot, NSW 2020 Australia

Email: customer.service@a-dec.com.au
Phone: 1-800-225-010

Hours of operation:
Available from 8:30 a.m. to 5:00 p.m. Eastern Standard Time

2020 A-dec Closure Dates

1 January
27 January
10 April
13 April
25 April
8 June
5 October
25 December
28 December

What upholstery colors does A-dec offer?
A-dec offers a variety of sewn and seamless upholstery color options. Visit the Upholstery Colors page to learn more and to order upholstery color samples 

Where can I find dental equipment and furniture service guides?
Product service guides and additional documents are available in the Resource Center.

How do you clean an A-dec dental chair?
A-dec recommends cleaning dental chair upholstery using a solution of mild, non-ionic detergent and water, or commercially available cleaners containing no alcohol, bleach, or ammonia. Get more information in the A-dec Upholstery Maintenance Guide.

How do you maintain your dental unit waterlines?
A-dec recommends doctors maintain their waterlines with A-dec ICX water treatment tablets, monitor the water quality, and use a shock treatment for effective and practical care of self-contained waterlines. Read more in the A-dec Waterline Maintenance Guide

Help me compare A-dec dental products.
Find the right A-dec solution for you. Learn more and compare A-dec dental chairs, A-dec dental delivery systems, and A-dec dental lights.

Can I order product literature online?
Authorized A-dec Dealers can request additional product literature online. Login to Partner Resources and use the Literature Order Form to request documents.

Compare products

Compare Dental Chairs

Compare A-dec dental chair features.
Upholstery Colors

Upholstery Colors

See all A-dec dental chair upholstery colors.
Gallery

Gallery

See photos of popular A-dec dental equipment configurations and full operatories.